Most insurance companies will cover some or all of your therapy sessions.  Our office staff will call to verify your benefits and will inform you of your coverage prior to scheduling.  It is always helpful for you to be aware of the benefits your insurance company provides and this can often be obtained on their website or by calling the number on the back of your card.  Our explanation of benefits is not a guarantee of coverage.

You do not need a referral to be seen in our clinic, however insurance companies require a referral to guarantee payment.  Therefore it is recommended that your physician refer you to be seen in our office.  We accept referrals from all doctors.

The first visit will most likely include evaluation, treatment and goal setting.  The evaluation will include a discussion of the history of your condition as well as measurements to help track your progress. Treatment will consist of exercises as appropriate and you may also be provided with splints or other equipment that will assist you with your recovery.  You will receive a customized exercise program for you to perform on your own. 
 
The information gathered during the evaluation will assist your therapist in making a treatment plan.  This plan will include a frequency and duration of treatment (ie. 2 times per week for 4 weeks) as well as goals for discharge.  You will have input into this plan based on your insurance benefits, your personal goals, and what you hope to achieve by the time you are discharged.  This visit could take anywhere from 1 to 1 and a half hours depending on your needs.

Photo ID, referral if not sent electronically, insurance card, copay payment, completed intake form found on our website, comfortable clothes that allow access to the body part being treated as well as any other equipment or splints that are necessary. 

The frequency and duration will be determined by your therapist with your input to provide the quickest, most cost effective outcomes.  The average patient comes to therapy two times per week. 

Yes, please arrive 15 minutes prior to your appointment time to check in, fill out paperwork and to make payments as necessary.

Deductible:  The dollar amount that you must pay before your insurance company will begin paying. 
 
Co-payment:  A specific dollar amount that is paid at each visit.  The contract that we have with your insurance company requires us to collect this co-pay at each visit.
 
Co-insurance:  a payment that you are expected to pay that is a percentage of the total charges.  If you have a 20% copay, then your insurance company is paying the other 80%.  If the charge is $100 then you pay $20.